guarantee and returns

Massage Tables UK offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered, we will exchange them or give you a full refund, we ask that you return them to us in their original condition and with packaging in order to ensure the goods are not damaged in transit

Should you wish to return your item to us, please notify us first by contacting us on our contact us page

We will always try to respond to emails within 24 hours during the workiing week - and sometimes even on weekends. the return address is

Grants European Ltd
21 Waine Close
Buckingham
Bucks MK18 1FF
UK


If you have changed your mind you may return the items to Grants European at your cost (but we will refund the original postage). We are able to arrange a courier should you wish, but the cost of collection is deductible from any refund.

Grants European will pay all delivery and collection costs should your item be significantly different from advertised or damaged upon receipt.

Returns period

Our normal returns period is 30 days of Cancellation, and any returned items must be received by us within this time We will let you know as soon as we receive the goods, and will then process your request for either a refund or replacement as quickly as possible. Please allow time for your item to reach us.

Refunds

If you have requested a refund, or replacements of a lower value than the returned goods, any refund due will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed.

Replacements

If you have requested replacements of a higher value, we require payment of the difference before replacement items will be sent.

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